Pheedloop Review: An In-Depth Analysis of Features, Competitors, and Customer Experiences

Wondering if you should choose Pheedloop for your event management needs in 2024? Don’t worry our Pheedloop review has got you covered.

Finding the right event management solution can be overwhelming, with so many options promising various features. We understand the struggle of scrolling through endless choices. To make your search easier, we’ve done the research for you. We’ve thoroughly evaluated Pheedloop, considering factors like ease of use, flexibility, scalability, and support in our review.

So, sit back, relax, and let us guide you through some of the good and the not so good the Pheedloop platform has to offer.

What is Pheedloop? 

PheedLoop is an event management platform that offers a range of features, including an event app, exhibitor and speaker management, an event registration system, and a virtual event platform.

PheedLoop offers event badging and check in and on-site support. The platform includes a dedicated virtual portal for fully virtual events and regularly incorporates customer feedback into its development process.

It has garnered predominantly positive feedback from its users, who commend its intuitive interface, customizable features, and comprehensive event management capabilities. Users particularly appreciate the platform’s seamless integration of various event planning aspects, including registration, ticketing, virtual event hosting, and networking. The platform’s responsive customer support has also been praised for its prompt and helpful assistance.

However, some users have found PheedLoop’s platform overwhelming, especially for first-time users, due to its extensive array of features and customization options. Additionally, occasional reports of technical glitches and limitations in certain functionalities have been noted. While PheedLoops offers affordability, some users on G2 find themselves wanting more customization options without having to incur additional costs for add-ons. Although customization is available, users may end up paying for multiple extras, which can accumulate and become pricey over time. This drawback highlights a balance between affordability and the desire for greater customization flexibility within the platform.

Key Features

Event Registration

PheedLoop app’s registration system is accessible from the main dashboard and can be embedded on other websites. It enables planners to manage ticket prices, promotions, waitlists, badge design, and event sales. The dashboard also displays registrations in progress, allowing planners to send reminders to encourage attendance.

The registration system synchronizes seamlessly with all your event portals. Attendees can manage their tickets, check-in, and badges directly from the event app. Similarly, the virtual event portal grants access to privileged content based on their registration status.

Mobile Event App

PheedLoop, available for iOS and Android, features interactive schedules, push notifications, badge scanning, lead retrieval, messaging, gamification options, and session check-in capabilities. PheedLoop’s event management software facilitates networking among attendees through a sophisticated meeting scheduler.  It also simplifies exhibitor lead retrieval by enabling exhibitors to capture leads effortlessly using any smartphone camera. 

Stakeholders Management

PheedLoop’s Stakeholder Management feature is designed to streamline the coordination and engagement of speakers, exhibitors, and sponsors for your event. This feature provides each stakeholder with a personalized portal that allows them to manage their event participation autonomously. Stakeholders can update their profiles, manage sessions, engage with live polls and Q&A, and upload necessary documents directly through their portals.

Gamification

PheedLoop integrates gamification elements into its event app, enabling organizers to assign point values to various interactions. Attendees can earn points throughout the event, view their scores on leaderboards, and potentially win prizes, even without actively pursuing them.

The gamification is seamlessly integrated into every facet of your event experience, allowing attendees to be rewarded simply for their active participation. 

PheedLoop Pros and Cons

Pros

1. Speaker, Exhibitor, and Sponsor Support

Exhibitors have the flexibility to run virtual booths alongside in-person ones. Automation of contracts and billing allows users to streamline the process for exhibitors and sponsors. Moreover, stakeholders are also provided access to private portals for seamless collaboration.

“Two things really stand out. The registration system really makes life easier. And the sponsor/exhibitor onboarding and management saves so much back and forth.” – 

Bryn S., Small-Business

2. Interactive Features for Networking

PheedLoop platform enhances peer engagement and interaction during presentations by offering live chat features. This allows attendees to actively participate in discussions, ask questions, and share insights in real-time, fostering a dynamic and engaging event environment.

“I loved the networking video group rooms – attendees could easily go face to face. Loved the option for exhibitors to do live video too! The simplicity of generating an event microsite was wonderful. We didn’t need anything incredibly fancy, just straightforward. Their schedule viewing options (by day, track, audience, etc) were excellent.” – Kate P., Consultant

3. Customization and User-Friendly Design

It offers a highly customizable platform, enabling organizers to effortlessly align the event with their company branding. From event websites to registration pages and mobile apps, users can tailor the platform’s appearance to reflect their brand identity, ensuring a cohesive and professional event experience.

“The platform is user-friendly and easy to navigate. Also, generating reports and sending communications to speakers is super simple.” – Christine L., Student Engagement Specialist

Cons

1. Ideal for Large Events Only 

Well-suited for running large events, this platform offers an overwhelming number of features, including detailed analytics, interactive exhibit booths, and comprehensive customization options. However, for small and medium-sized businesses, which are usually on a strict budget, this platform may not be suitable due to the high cost of numerous add-ons.

“If you are looking to target a large audience, PheedLoop app is most definitely the platform to use. As a small business, we don’t need a lot of the additional features Pheedloop has to offer. I almost WISH we were a larger company so that we can use all the cool features they have!” – Sara H.,Director of Information Technology

2. Integration Challenges and Technical Issues

Users have faced issues with the integration. The available integrations do not work seamlessly, leading to a glitchy experience. Constant changes in the platform’s backend can cause confusion and technical issues, which may disrupt live events. This instability may result in unexpected downtimes or errors during critical moments, making it challenging for event organizers to deliver a smooth and uninterrupted experience.

“The integration between their mobile app functions and the virtual portal functions were confusing and limiting for a fully virtual event. Attendees on tablet devices were unable to access chat functions. Attendees on mobile devices could not access much of anything. Thankfully, our attendees were mostly desktop anyhow!” – Kate P., Consultant

3. Customization Costs and Limitations

While PheedLoop offers a high degree of customization, this flexibility comes at a cost. Users often find that the additional features and custom options can add up quickly, making the platform quite pricey. This can be a significant downside for those on a tighter budget. Additionally, while PheedLoop provides extensive customization, some users feel that more customization options should be available at lower price points.

“The downside is that because it is customizable, you have to pay for all the extras, which can add up and get pricey.” – Verified User in Non-Profit Organization Management, Mid-Market

PheedLoop Pricing

PheedLoop’s pricing for the core system is billed annually and varies based on the number of attendees and the event format (in-person, virtual, or hybrid). The platform allows for an unlimited number of events to be hosted each year.

PheedLoops pricing for in-person events, additional add-ons such as on-site staff support and check-in kiosks can be purchased.

For PheedLoop virtual events, pricing can start as low as $1 per attendee, depending on the required modules, for access to a lightweight version of the core system with dedicated account support.

8 Reasons Why vFairs is a Better Pheedloop Alternative 

1. Extensive Customization Options

Get extensive customization options, allowing event organizers to tailor every aspect of the event experience. From customizable registration forms and ticket types to personalized exhibitor booths and branding, vFairs ensures your event reflects your unique vision. This flexibility enhances attendee engagement and aligns the event with your branding goals​

2. Seamless Third-party Integrations

vFairs excels in integrating with various third-party tools and platforms, ensuring a smooth and cohesive event management experience. Whether it’s incorporating CRM systems, payment gateways, or social media platforms, vFairs’ seamless integrations streamline operations and enhance functionality, making it easier to manage and promote events​.

3. Modular Platform

vFairs’ modular platform allows you to pick and choose the features you need, ensuring you only pay for what you use. This flexibility caters to events of all sizes and types, providing a cost-effective solution that can be tailored to specific needs. From virtual exhibit halls to networking lounges and gamification, vFairs’ modular approach ensures you have the right tools for a successful event​

4. Seamless Event Ticketing & Registration

vFairs provides a comprehensive event management solution, streamlining event ticketing and registration. The platform offers customizable registration forms, tiered pricing options, and group registration features, making it easy for organizers to tailor the process to their needs. With integrated payment options through PayPal and Stripe, collecting payments is simple and hassle-free.

5. Highly Intuitive Mobile App

The vFairs mobile event app offers essential features for streamlined event management. It allows for easy and contactless check-in using QR codes, supports branding and sponsorships, and facilitates efficient attendee networking. Additionally, the app includes engagement tools such as live polls and timely push notifications, enhancing the overall event experience for attendees.

6. Onsite Badge Printing & Check-in

The vFairs mobile event app provides essential features for streamlined event management. It enables easy and contactless check-in with QR codes, supports branding and sponsorships, and facilitates efficient attendee networking. Moreover, the app offers engagement tools like live polls and timely push notifications, enhancing the overall event experience for attendees.

7. Streamlined Sponsor and Exhibitor Management

vFairs caters to your sponsor’s goals across all event types. The platform offers features designed to attract event sponsors by helping them increase exposure, fill their pipeline, and generate new leads and sales. It assists exhibitors in showcasing their brand by providing customizable exhibit booths. Additionally, it offers primary placements, larger booths, and more space in the exhibit hall to our top-tier sponsors. 

8. Interactive Engagement and Gamification Options

Enhance attendee engagement and encourage interaction within your event by incorporating gamification. Increase traffic to key spaces and incentivize audience engagement with game elements, challenges, and rewards. Utilize features such as leaderboards, scavenger hunts, trivia games, live polling, spin the wheel, and other fun integrations to create a more interactive, immersive, and enjoyable experience for your attendees.

vFairs: Pheedloop’s Better Alternative

Final Thoughts

That’s all for our PheedLoop review and remember, the best event management platform for you is the one that perfectly suits your needs. Whether it’s ease of use, customization options, or stellar customer support, prioritize what matters most to you in your search for the ideal solution.

One platform that stands out is vFairs, which offers a comprehensive range of features, including customizable event websites, interactive exhibitor booths, and live webinars. vFairs excels with its user-friendly interface, extensive branding options, and exceptional customer service, making it a top choice for managing diverse event types.

Interested in exploring what vFairs has to offer? Book a demo today.